Shipping policy
DELIVERY TIME
- FREE SHIPPING UK: 48 Hrs (Royal Mail - Signed For)
PROCESSING TIME
Orders are processed on the same day If the order is placed before 13:00 PM GMT. After 13:00 PM orders are processed the following day and any orders made on a weekend will be processed on Monday morning.
SHIPPING PROVIDERS
All orders are shipped Fast & Free by Royal Mail.
International customers please visit www.uvderma.com
TRACKING
After purchasing all orders will be provided with a tracking number via email.
ADDITIONAL SHIPPING CHARGES
We ship to most countries around the world and the vast majority of orders arrive with no extra charges to be paid. In the rare instance that an order arrives and there are charges including but not limited to customs taxes, duties, brokerage fees and expenses relating to the importation of goods and compliance with your specific local laws all expenses are exclusively the responsibility of the customer. Please always check with your local authority to see whether there will be additional charges before purchasing.
MISSING ITEMS OR ITEM NOT RECEIVED
If you have made multiple purchases within an order please note that some items might have been shipped separately. If you have not received your order please wait 10 working days before getting in touch to info@uvderma.co.uk.